FAQs — SoberSips Recovery Zodiac

Welcome to the FAQs page for SoberSips Recovery Zodiac. We are here to answer your most common questions about our premium, mindful apparel and community-driven recovery gifts. Whether you are wondering about our order tracking system, clothing materials, or return windows, we have compiled everything you need right here to make your shopping experience as smooth and transparent as possible.How long does shipping take?

Answers to Your Frequently Asked FAQs

Got questions? We have answers. Explore our comprehensive FAQs guide below to learn more about how we process, ship, and handle your intentional lifestyle gear.

How long does shipping take? Orders are typically processed within 1–2 business days and delivered within 5–8 business days depending on your location. We currently charge a flat rate of $4.99 for reliable shipping within the United States.

Do you offer returns? Yes! We offer a 30-day return policy specifically for damaged, misprinted, or defective items caused by a production error. Because our products are custom-printed on-demand, we do not accept returns or exchanges for sizing errors or buyer's remorse.

How can I track my order? Tracking information is automatically emailed to you the exact moment your order prints, packs, and ships out from our domestic production facilities.

What payment methods do you accept? We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and secure Shopify Payments at checkout.

How do I contact support? You can contact our support team anytime at support@sobersips.store. We do our best to reply to all customer inquiries within 24 hours.